Friday, October 24, 2008
Tuesday, March 25, 2008
Telemarketing Tip of the Day
I got a phone call this evening asking for Mr. Morris. I immediately knew this was going to be fun. "This is CSA calling on behalf of…blah blah blah…firefighters…blah blah blah". As she was rattling off her script, that she has said one too many times to avoid blurring the words together, I remembered a tip I had heard somewhere, sometime before. When she got done explaining that they have a gold level of support front $50 and a silver level of support for $25. I asked her what cut of the money the company receives for their fund raising efforts. She instead told me how much the firefighters get: 25%! Can you believe that? She went on to tell me there was a bronze level of support for $15. Doing some quick math, that means that the firefighters would be getting $3.75 of every $15 I were to donate.
All of a sudden, I'm not the one who feels bad for turning down telefundriasers, I would feel worse if I actually donated.
Friday, February 18, 2005
Teletiquette Tip of the Day
Make sure you hit the button below "silent" and not any other number on a cell phone when deciding not to answer it after screening your call--whether it be because you're in the middle of a call on your work phone, you're in a situation in which you can't answer it and you should've had the ringer off, or you just simply don't feel like chatting. I once found out the hard way that often times if you hit just about any other button on a cell phone than the "silent" one, you end up answering the phone. Another smart thing is to never make any commentary about anything mildly embarrassing or incriminating if you are lackadaisical with your thumbs and are likely to hit the wrong button.
