Say Cheese Tip of the Day
You may have to "say cheese" twice if you're ordering food at Wendy's drivethroughs. Turns out many of the dual lane Wendy's are actually taking your order remotely to be more efficient, more customer-service based, and more likely to upgrade your meal. We heard this was the case, but wanted to verify at a local Wendy's in Nicholasville. Turns out it's true! The employee informed us that our order was taken in Lexington by a call center. So then we got to wondering how the whole 2-lane thing works. How do they know which person gets what? Well, it's because the order taker actually snaps your photo as you order! So, the clerk at the store matches the order up to the photo taken of you! So, if you're adding cheese to your hamburger, you better "say cheese" twice!