Teletiquette Tip of the Day

Make sure you hit the button below "silent" and not any other number on a cell phone when deciding not to answer it after screening your call--whether it be because you're in the middle of a call on your work phone, you're in a situation in which you can't answer it and you should've had the ringer off, or you just simply don't feel like chatting. I once found out the hard way that often times if you hit just about any other button on a cell phone than the "silent" one, you end up answering the phone. Another smart thing is to never make any commentary about anything mildly embarrassing or incriminating if you are lackadaisical with your thumbs and are likely to hit the wrong button.